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๐Ÿ“ฑ Product Features
What are the core features of ZhiGuanChe?
Core features include: 1) Vehicle Usage Management - Application approval, check-in/check-out registration, multi-trip management; 2) Vehicle Monitoring - Real-time GPS tracking, route playback, geofencing; 3) Expense Management - Fuel, tolls, maintenance, insurance, and 19+ other expense categories; 4) Maintenance Management - Service reminders, repair records, inspection and insurance expiry alerts; 5) Driver Management - Location check-ins, attendance tracking, driving behavior analysis; 6) Reporting - Multi-dimensional data analysis and customizable report exports.
What devices and platforms does ZhiGuanChe support?
ZhiGuanChe supports multiple platforms: 1) Web - Compatible with Chrome, Firefox, Edge and other mainstream browsers; 2) Mobile Apps - Available for Android and iOS; 3) HarmonyOS - Native support for Huawei HarmonyOS; 4) WeChat Mini Program - No installation required, scan QR code to use; 5) Windows Client - Desktop application available. All platforms sync data in real-time for vehicle management anywhere, anytime.
What are the differences between the three usage modes?
1) Application-Based Mode - Suitable for government units and enterprises, providing multi-node workflow management with application, approval, handover, pickup, and return; 2) Registration Mode - Ideal for logistics and car rental, requiring only check-in/check-out registration for simplicity and efficiency; 3) Trip Management Mode - Perfect for tourism transport and corporate shuttles, supporting multi-segment trips with accurate cost and profit calculation per segment.
What is the positioning accuracy of the tracking devices?
ZhiGuanChe devices use BeiDou + GPS dual-mode positioning with LBS base station assistance for triple positioning technology. Outdoor accuracy reaches 5-10 meters, while indoor or weak signal areas achieve 50-200 meters via LBS. Real-time location updates are configurable from 10 to 60 seconds intervals.
๐Ÿ’ฐ Pricing
What is ZhiGuanChe's pricing structure?
ZhiGuanChe offers flexible pricing plans: 1) SaaS Version - Billed by number of vehicles and usage duration, low entry threshold suitable for SMEs; 2) Private Deployment - One-time licensing fee plus annual maintenance, ideal for large enterprises and government units; 3) Custom Development - Tailored features based on specific needs with separate quotation. Please contact customer service for detailed pricing.
What are the data plan costs for tracking devices?
ZhiGuanChe devices come with built-in IoT SIM cards. The first year's data fee is included in the device price. Subsequent annual data fees are approximately 30-50 CNY per unit, depending on upload frequency. Multi-year data packages are available at discounted rates. Data costs are significantly lower than traditional GPS devices with nationwide network coverage.
Is there a free trial available?
Yes, we provide a free online demo environment where you can experience full features at https://zgc.zhiguanche.net/. For formal trials, please contact customer service to request a test account, and we will configure appropriate demo data based on your business scenarios.
๐Ÿ”ง Technical Integration
Can ZhiGuanChe integrate with OA, ERP and other systems?
Yes, ZhiGuanChe provides open API interfaces for seamless integration with enterprise OA, ERP, HR, and financial systems. It supports Single Sign-On (SSO), organizational structure synchronization, vehicle application workflow integration, and expense data push. We offer professional technical integration services to help enterprises achieve data interoperability and business collaboration.
Do you provide API documentation?
Yes, we provide complete API documentation covering all functional modules including user management, vehicle management, usage workflows, location monitoring, and expense management. The documentation includes detailed interface descriptions, request parameters, response examples, and error codes. Please contact customer service or technical support to obtain the API documentation.
How do large enterprises implement ZhiGuanChe system?
For large enterprises, ZhiGuanChe provides a complete implementation plan: 1) Requirements Analysis - Understanding vehicle usage processes and pain points; 2) Solution Design - Selecting appropriate usage modes and modules; 3) System Deployment - Quick SaaS activation or private deployment; 4) Data Migration - Assisting with importing existing vehicle, driver, and organizational data; 5) Training & Launch - Providing administrator and user training; 6) Continuous Optimization. The entire implementation typically takes 2-4 weeks.
๐Ÿ”’ Data Security
How does ZhiGuanChe ensure data security?
ZhiGuanChe employs multiple security measures: 1) Encrypted Transmission - Full HTTPS encryption; 2) Data Backup - Daily automatic backups with off-site disaster recovery; 3) Access Control - Granular role-based permissions ensuring secure data access; 4) Certifications - ISO9001 Quality Management, Information System Security Level Protection, and Information Security Management certifications; 5) Private Deployment Option - Sensitive data can be stored on your own servers.
Will data be leaked to third parties?
Absolutely not. We strictly comply with data privacy protection regulations and promise not to leak, sell, or share customer data with any third party. All data is used solely to provide you with vehicle management services. We have obtained multiple security certifications and regularly conduct security audits and penetration testing to ensure data security.
How is data handled if I stop using the service?
If you decide to stop using ZhiGuanChe, we can: 1) Provide complete data export services, delivering all data in standard formats (Excel/CSV); 2) Delete all data on servers according to your request; 3) Provide data migration assistance to help you transfer data to other systems. We respect your ownership and control over your data.
๐ŸŽง After-Sales Support
What after-sales services does ZhiGuanChe provide?
ZhiGuanChe provides comprehensive after-sales support: 1) Technical Support - 24/7 online customer service via phone, QQ, and email; 2) Training Services - System operation training, administrator training, and on-site training; 3) System Upgrades - Regular feature updates and optimizations, automatic for SaaS users; 4) Data Migration - Assistance with migrating data from legacy systems; 5) Dedicated Account Manager - Exclusive customer manager and technical consultant for key accounts.
How to contact technical support when encountering issues?
You can contact us through: 1) Customer Service Phone: 18185198806 / 13809458219; 2) QQ Customer Service: Search "ZhiGuanChe" to add friend; 3) Email: zhiguanche@qq.com; 4) Online Chat: Visit official website for online consultation; 5) WeChat Official Account: Search "ZhiGuanChe" to follow and leave messages. We promise to respond within 30 minutes during working hours, with priority handling for urgent issues.
Do you provide on-site training services?
Yes, we provide on-site training services for large enterprises and government units. Training includes: 1) System feature introduction; 2) Administrator operation training; 3) End-user training; 4) FAQ session; 5) Best practices sharing. Training can be customized according to your needs to ensure every user can proficiently use the system.

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