Question 1

How to install GPS tracking devices?

Accepted Answer

ZhiGuanChe offers two types of tracking devices: 1) Wired terminals - require professional installation connected to vehicle power; 2) OBD terminals - plug-and-play, simply insert into the vehicle's OBD port with no installation needed. We provide professional on-site installation services or can guide users to self-install OBD devices in just 5 minutes.

Question 2

What is the positioning accuracy of the tracking devices?

Accepted Answer

ZhiGuanChe devices use BeiDou + GPS dual-mode positioning with LBS base station assistance for triple positioning technology. Outdoor accuracy reaches 5-10 meters, while indoor or weak signal areas achieve 50-200 meters via LBS. Real-time location updates are configurable from 10 to 60 seconds intervals.

Question 3

What vehicle types are supported?

Accepted Answer

ZhiGuanChe tracking devices work with all vehicle types: 1) Wired terminals - support sedans, SUVs, trucks, buses, and engineering vehicles with 12V/24V systems; 2) OBD terminals - compatible with gasoline vehicles manufactured after 2004 (OBDII standard). Suitable for private cars, ride-hailing vehicles, logistics trucks, and government fleet vehicles.

Question 4

What alert features do the devices provide?

Accepted Answer

ZhiGuanChe devices offer multiple smart alerts: 1) Geofence alerts - automatic notifications when vehicles enter/exit designated areas; 2) Speeding alerts - warnings when exceeding set speed thresholds; 3) Abnormal parking alerts - notifications for unusual long stops; 4) Vibration alerts - detection of abnormal vibrations (towing, collisions); 5) Power-off alerts - immediate notification if device is illegally removed; 6) ACC status alerts - ignition on/off status changes.

Question 5

What are the data plan costs for tracking devices?

Accepted Answer

ZhiGuanChe devices come with built-in IoT SIM cards. The first year's data fee is included in the device price. Subsequent annual data fees are approximately 30-50 CNY per unit, depending on upload frequency. Multi-year data packages are available at discounted rates. Data costs are significantly lower than traditional GPS devices with nationwide network coverage.

Question 6

What are the features of the 4G Dash Cam?

Accepted Answer

ZhiGuanChe GH11 4G Dash Cam integrates positioning, 4G communication, video storage and transmission. It supports 1080P HD recording, remote live video viewing, and historical route and video playback. Suitable for personal vehicles, car rentals, and fleet management, providing both driving safety and vehicle monitoring.

Question 7

What scenarios are suitable for portable GPS trackers?

Accepted Answer

ZhiGuanChe W21 portable GPS tracker features magnetic design requiring no installation, just place and use. It supports BeiDou+GPS+WiFi+LBS multi-mode intelligent positioning with large-capacity battery lasting from days to months (depending on version). Ideal for ride-hailing, financial leasing, and temporary vehicle monitoring scenarios requiring flexible deployment. Equipped with anti-tamper alert that notifies immediately when device is removed.

Vehicle Terminals

Wired Tracking Terminal

OBD Tracking Terminal

OBD Diagnostic Tracking Device

4G Dash Cam & Real-Time Tracking Terminal

4G Vehicle Real-Time Tracking Terminal

4G Portable Real-Time Tracking Terminal

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