Question 1

How to install GPS tracking devices?

Accepted Answer

ZhiGuanChe offers two types of tracking devices: 1) Wired terminals - require professional installation connected to vehicle power; 2) OBD terminals - plug-and-play, simply insert into the vehicle's OBD port with no installation needed. We provide professional on-site installation services or can guide users to self-install OBD devices in just 5 minutes.

Question 2

What is the positioning accuracy of the tracking devices?

Accepted Answer

ZhiGuanChe devices use BeiDou + GPS dual-mode positioning with LBS base station assistance for triple positioning technology. Outdoor accuracy reaches 5-10 meters, while indoor or weak signal areas achieve 50-200 meters via LBS. Real-time location updates are configurable from 10 to 60 seconds intervals.

Question 3

What vehicle types are supported?

Accepted Answer

ZhiGuanChe tracking devices work with all vehicle types: 1) Wired terminals - support sedans, SUVs, trucks, buses, and engineering vehicles with 12V/24V systems; 2) OBD terminals - compatible with gasoline vehicles manufactured after 2004 (OBDII standard). Suitable for private cars, ride-hailing vehicles, logistics trucks, and government fleet vehicles.

Question 4

What alert features do the devices provide?

Accepted Answer

ZhiGuanChe devices offer multiple smart alerts: 1) Geofence alerts - automatic notifications when vehicles enter/exit designated areas; 2) Speeding alerts - warnings when exceeding set speed thresholds; 3) Abnormal parking alerts - notifications for unusual long stops; 4) Vibration alerts - detection of abnormal vibrations (towing, collisions); 5) Power-off alerts - immediate notification if device is illegally removed; 6) ACC status alerts - ignition on/off status changes.

Question 5

What are the data plan costs for tracking devices?

Accepted Answer

ZhiGuanChe devices come with built-in IoT SIM cards. The first year's data fee is included in the device price. Subsequent annual data fees are approximately 30-50 CNY per unit, depending on upload frequency. Multi-year data packages are available at discounted rates. Data costs are significantly lower than traditional GPS devices with nationwide network coverage.

Vehicle Terminals

Wired Tracking Terminal

OBD Tracking Terminal

OBD Diagnostic Tracking Device

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